Travel is one of the most enriching experience one can have in today’s modern world. People of all ages have slowly yet steadily started to venture out, push themselves to the limit and engage themselves in various activities which probably was a distant dream to many of us just a few years ago. Currently the travel scenario in the entire world is going through a positive change and such a change is easily noticeable in our Incredible India too as more & more people are now keen to set out of their mundane lives. The Government of India is constantly undertaking several vital steps to make every travellers experience worthwhile and hassle free. One such successful step undertaken was to start emergency helpline numbers all over in India wherein the tourists can call the below mentioned numbers depending upon their situation and need.
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LIST OF EMERGENCY HELPLINE NUMBERS
| Sr. No | Name of the authority/service | Contact Nos. |
|---|---|---|
| 1. | Police | 100 |
| 2. | Fire Brigade | 101 |
| 3. | Ambulance | 102 |
| 4. | Disaster Management | 108 |
| 5. | Medical Helpline in Andhra Pradesh, Gujarat, Uttarakhand, Goa, Tamil Nadu, Rajasthan, Karnataka, Assam, Meghalaya, M.P And U.P | 108 |
| 6. | All in one Emergency no. | 112 |
| 7. | Indian Railway Reservation Inquiry | 1800-11-1321 |
| 8. | Railway Enquiry (24×7 customer service) | 139 |
| 9. | IRCTC Customer Care No. | 0755-6610661/4090600 |
| 10. | Sexual violence-Women’s Helpline | 181 |
| 11. | FASTags/Traffic helpline/Road Accidents on National Highway | 1033/1073 |
| 12. | National Emergency Response Center, Disaster Management Division | 011-1070 |
| 13. | Air Accident | 1071 |
| 14. | Train Accident | 1072 |
| 15. | Anti – Terror All India Helpline | 1090 |
| 16. | Women in distress | 1091 |
| 17. | Earthquake helpline service | 1092 |
| 18. | Child Abuse | 1098 |
| 19. | Central Accident and Trauma Services | 1099 |
| 20. | Indian Railway Security helpline in the event of thefts, harassment, pickpocketing or other criminal incidents on rail premises | 1322/182 |
| 21. | Weather Enquiry | 1800-180-1717 |
| 22. | Maritime Search & Rescue control room (Indian coast guard) | 1554 |
| 23. | National Consumer Helpline | 1800-11-4000/ 14404 |
| 24. | Ola Customer care | Contact possible only via Ola app. Ola does not have any customer care number listed anywhere else. Email id: security@olacabs.com |
| 25. | Uber customer care | Contact possible via Uber app in the Help section. |
Sources: https://www.studyinindia.gov.in/planyourstay/helplinenos
https://indianhelpline.com/
https://www.ndmindia.nic.in/
http://www.indianrailways.gov.in/
https://www.irctc.co.in/nget/train-search
https://dot.gov.in/accessservices/india-railways-security-helpline-number
http://www.railnews.in/understand-indian-railway-helpline-numbers-1821322-etc/
http://www.sainiksamachar.nic.in/englisharchives/2019/feb01-19/h4.html
https://consumerhelpline.gov.in/
https://www.olacabs.com/contact
TOURISM OFFICES ALL OVER INDIA
| Sr. No. | Name of the State/UTs | Contact Nos. | Email Id |
|---|---|---|---|
| 1. | Andaman & Nicobar (PORT BLAIR) | 03192-236348 | indiatourismpb@gmail.com, indtour-portblair@gov.in, moutoshi.n@nic.in |
| 2. | Arunachal Pradesh (NAHARLAGUN) | 0360-2244328 | ethnicglory@gmail.com |
| 3. | Assam (GUWAHATI) | 0361-2737554 | indtourguwahati@nic.in |
| 4. | Bihar (PATNA) | 0612-6570640 | itopat@gmail.com |
| 5. | Delhi | 011-23320342, 23320005, 23320008 | goitodelhi@nic.in |
| 6. | Goa (PANAJI) | 0832 – 2438812 | ad-indiatourism.goa@nic.in, infoindiatourism.goa@nic.in |
| 7. | Karnataka (BENGALURU) | 080-29513031/29513032 | indtour@kar.nic.in |
| 8. | Kerala (KOCHI) | 0484-2669125 | indiatourism-kochi@nic.in |
| 9. | Madhya Pradesh (INDORE) | 0731-4239940 | adtourind-mp@nic.in, indiatourismindore@gov.in |
| 10. | Maharashtra (AURANGABAD) | 0240-2331217 | indiatourism.ixu@gmail.com, ad.aur-tour@nic.in |
| 11. | Maharashtra (MUMBAI) | 022-22074333 , 022-22074334 | indiatourism-mum@nic.in, touristoffice-mum@nic.in |
| 12. | Manipur (IMPHAL) | 03852-221131 | indiatourism.imphal@gmail.com |
| 13. | Meghalaya (SHILLONG) | 0364-225632 | indtourslg@bsnl.in |
| 14. | Odisha (BHUBANESWAR) | 0674-2432203, 2435487 Exnt 23 | itobbs@ori.nic.in, itobbsr@gmail.com |
| 15. | Rajasthan (JAIPUR) | 0141-2372200 | indtourjpr-rj@nic.in |
| 16. | Tamil Nadu (CHENNAI) | 044-28461459, 28460285 | indiatourism.chn@nic.in |
| 17. | Telangana (HYDERABAD) | 040- 23409199, 23409399 | ithyd-tour@nic.in,indtourhyd@gmail.com |
| 18. | Uttar Pradesh (AGRA) | 0562-2226378 | indiatourismagra@gmail.com |
| 19. | Uttar Pradesh (VARANASI) | 0542-2501784 | indiatourvns@hotmail.com |
| 20. | West Bengal (KOLKATA) | 033-22821475 | indtour6100@dataone.in, jyotirmoy.biswas@nic.in |
Source: http://tourism.gov.in/tourism-offices
MAJOR ONLINE BOOKING AGGREGATORS IN INDIA
| Sr. No. | Name | Contact Details | Email Id |
|---|---|---|---|
| 1. | Make My Trip | (For Existing Flights / Hotels / Holidays bookings) 0124-4628747 0124-5045105 0124-2898000 0124-2898747 (For Existing bus bookings) 0124-4628765/0124-5045118 (For New International Hotel bookings) 0124-4859669/0124-5045111 (For New International and Domestic Holidays Bookings) 0124-4859669/0124-5045111 (For New International Air Ticket Bookings) 1244781997 | |
| 2. | Yatra | 1860-200-1800 (For Hotels) 0120-4904820 (For Domestic Holidays) 0120-4904810 (For International Holidays) 0120-4904815 | (For Domestic & International Flights) support@yatra.com (For Rail) rail@yatra.com (For Bus) bus@yatra.com |
| 3. | ClearTrip | 095953-33333 | customersupport@cleartrip.com |
| 4. | OYO | 093139-31393 | — |
| 5. | Goibibo | 0124-6280407 / 0124-4404207/ 022-62455107 | — |
| 6. | Expedia | (Inside India) 1860-500-2121 (Outside India) +91 (0)124-487-3888 | —- |
| 7. | AirBnB | 0008004405103 | In app help centre & chat services |
| 8. | Ease My Trip | (India) 011 – 43131313, 43030303 (UK) +44 2080901455 (USA) +1 6313193636 | (For holiday enquiries) holidays@easemytrip.com (For Booking status or changes) care@easemytrip.com |
| 9. | Hostelworld | —- | customerservice@hostelworld.com |
| 10. | Youth Hostel Association of India | +91-7827999000 | —- |
Source: https://www.easemytrip.com/contact-us.html
https://www.expedia.co.in/service/
https://www.goibibo.com/support/
https://www.yatra.com/support
https://www.makemytrip.com/support/contact-us.php
http://www.hostelworldgroup.com/contact-us
https://www.yhaindia.org//contact-yhai.html
STATEWISE GOVT. BUS SERVICE
| Sr. No. | Name of the State | Contact Details | Email Id |
|---|---|---|---|
| 1. | Maharashtra State Road Transport Corporation | 1800-22-1250 | —– |
| 2. | Kadamba Transport Corporation Limited (GOA) | 0832-2438034 | kadambapo@yahoo.com |
| 3. | Karnataka State Road Transport Corporation | +91-9449596666 | —- |
| 4. | Kerala State Road Transport Corporation | 0471 – 2463799/ 0471-2471011 ext 238, 290/ +919447071021 | —– |
| 5. | Tamil Nadu State Transport Corporation Limited | +91- 9513508001 | commercial@tnstc.in |
| 6. | Andhra Pradesh State Road Transport Corporation | 0866-2570005 | (For e-Ticketing/Refund) online.support@apsrtconline.in (For Other Queries) customercare@apsrtconline.in |
| 7. | Telangana State Road Transport Corporation | 040-30102829 & 040-68153333 | ——- |
| 8. | Odisha State Road Transport Corporation | +91-9437393869 & +91- 9513508001 | helpdesk@busindia.com |
| 9. | Madhya Pradesh Transport Department | 0751-2971008/ 2970363, 2970963 | care.mptransport@gmail.com |
| 10. | West Bengal Transport Corporation | +91-3322361916/ 22372692 +91-9830177000 (For whatsapp) | info@wbtc.co.in |
| 11. | Meghalaya Transport Corporation | 1800-11-1363 | ——- |
| 12. | Assam State Transport Corporation | 18003453986 | ——- |
| 13. | Arunachal Pradesh State Transport Corporation | 0360 – 2244230 | sts.help-arn@gov.in |
| 14. | Mizoram State Transport Bus | There are plenty of contact nos. some of them are: 2322516/ 2323215/ 2300307/ 2322516 | —— |
| 15. | Bihar State Tourism Development Corporation (BSTDC) | +91-612-2225411 | contactbstdc@gmail.com |
| 16. | Sikkim Inter-state Nationalised Transport | +91-9002012099/ +91-9434339170/ +91-8918155823/ +91-8116160861 | sntd@yahoo.com |
| 17. | Uttar Pradesh State Road Transport Corporation | 1-800-180-2877/ +91-522-2622363/ +91-9415049606 | info@upsrtc.com & helpline@upsrtc.com |
| 18. | Haryana State Transport | 0172-2704014/ 0124-2320222/ 011-23861262 | transport.haryana@gmail.com & transport@hry.nic.in |
| 19. | Uttarakhand Transport Corporation | 0135-2760478 | help.utconline@gmail.com |
| 20. | Delhi Transport Corporation | 23370236 | ——- |
| 21. | Punbus Punjab Roadways | +91-80-47107878 | dir.tpt@punjab.gov.in & info@travelyaari.com |
| 22. | Himachal Road Transport Corporation | +91- 9418000529 | helplinehrtc@gmail.com |
| 23. | Jammu & Kashmir Road Transport Corporation | 0191-2577475 | —— |
| 24. | Rajasthan State Road Transport Corporation (RSRTC) | 1800-2000-103, +91-7412069769, +91-7412069699, 0141-2360254 | helpdesk.rsrtc@rajasthan.gov.in & dgmit.rsrtc@rajasthan.gov.in |
| 25. | Gujarat State Road Transport Corporation (GSRTC) | 1800-233-666666/ 0-7922835000 | ——– |
| 26. | Chandigarh Transport Undertaking | 2700006/ 2624413/ 2650331/ 2679255/ 2677033/ 2677066/ 2624418 | ctu-chd@nic.in |
| 27. | Puducherry Road Transport Corporation Limited | +91-9513508001 | helpdesk@busindia.com |
Source: https://ktclgoa.com/
https://msrtc.maharashtra.gov.in/index.php
https://www.keralartc.com/contactus.html
https://ksrtc.in/pages/contact-us.html
https://www.tnstc.in/innerHtmls/contactus.html
http://www.osrtc.in/contactUs.html
https://www.tsrtc.telangana.gov.in/Grievances.php
http://transport.mp.gov.in/customer-care
https://www.apsrtconline.in/oprs-web/home/contactus.do
https://wbtc.co.in/
https://astcbus.in/
https://apsts.arunachal.gov.in/
https://transport.mizoram.gov.in/page/bus
http://bstdcbus.com/
https://www.sntd.in/ContactforBusService.html
https://hartrans.gov.in/Contact-Us
http://www.upsrtc.com/default.aspx?contact-us
http://dtc.nic.in/content/contact-us
http://punbusonline.com/contact_us
https://www.jksrtc.co.in/index.php
http://transport.rajasthan.gov.in/rsrtc/#
http://chdctu.gov.in/contactdetais
http://www.busindia.com/PRTC-Pondicherry-Online-Booking.jsp
OTHER IMPORTANT POINTS:
1) Land locator beacon or emergency locator beacon is a battery powered radio transmitter device used by hikers, cross-country skiers or any other person in distress who is in prompt need of being rescued. Once the lost hiker or a lost traveller switches on the beacon, it continously emits radio signal which in turn is picked up by the search & rescue teams to quickly find the emergency & render aid. Registration of beacon is mandatory with the Indian Mission Control Centre (INMCC) and can be done free of cost at http://inmcc.istrac.org
For further information about the uses, satellites, search centres etc. of hte beacon kindly refer to this brochure by ISRO: https://inmcc.istrac.org/brochurehtml/Images/Brochure.pdf
2) India is a multi-lingual country and it is always beneficial to learn the basic emergency phrases of the local language of a particular area/region like “I need help”, “Could I please make an emergency phone call”,“Where is the nearest hospital/police station/embassy?” etc.
3) Apart from the above contact details make sure to regularly inform your loved ones about your current location & your plans. Also, if you are a foreign traveller, then keep the contact details of your respective embassy/consulate handy at all times.
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